Last Updated: July 16, 2026

Olive Plus Sage respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit oliveplussage.com, place an order, create an account, subscribe to our emails, submit a form, or otherwise interact with our website and services.

In this policy, “Olive Plus Sage,” “we,” “us,” and “our” refer to Olive Plus Sage.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Information You Provide

• Contact information: such as your name, email address, telephone number, billing address, and shipping address.
• Order information: such as the products purchased, order amount, shipping method, order status, discounts, and transaction history.
• Account information: such as your username, password, saved addresses, and account preferences if you create an account.
• Customer-service information: such as messages, questions, photographs, product concerns, reviews, and other information you submit to us.
• Marketing preferences: such as whether you have subscribed to or unsubscribed from promotional emails.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, server logs, analytics tools, security services, and similar technologies. This may include:

• Your internet protocol address
• Browser type and version
• Device type and operating system
• Approximate geographic location
• Pages viewed and links selected
• Referring and exit pages
• Date, time, and duration of visits
• Shopping-cart and checkout activity
• Cookie identifiers and similar device identifiers

2. How We Use Your Information

We may use personal information to:

• Process, fulfill, ship, and manage orders
• Process payments, refunds, credits, and fraud checks
• Create and manage customer accounts
• Send order confirmations, shipping updates, and other transactional messages
• Respond to questions, product concerns, and customer-service requests
• Provide product information and help customers compare formulas
• Send newsletters, promotions, and product updates when permitted
• Send post-purchase review invitations when permitted
• Operate, maintain, secure, and improve our website
• Understand website traffic and customer interactions
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity
• Comply with accounting, tax, legal, and regulatory obligations
• Establish, exercise, or defend legal claims

3. Orders and Payments

Our online store operates through WordPress and WooCommerce. When you place an order, WooCommerce records information needed to process and manage the purchase, such as your name, contact information, billing and shipping addresses, purchased products, order amount, and order history.

Payments may be processed through WooPayments and Stripe or another payment option displayed during checkout. Payment providers receive information needed to authorize and process the transaction, prevent fraud, issue refunds, and comply with financial regulations.

Olive Plus Sage generally does not receive or store your complete payment-card number. Payment information is handled by the applicable payment provider according to its own privacy and security practices.

You can learn more by reviewing Stripe’s Privacy Policy.

4. Hosting and Website Services

Our website is hosted through Namecheap. Namecheap may process technical and server-related information necessary to host, deliver, secure, and maintain the website.

Namecheap is a hosting provider and does not itself serve as our primary ecommerce platform. Our store is operated through WordPress and WooCommerce.

You can review Namecheap’s Privacy Policy for additional information.

5. How We Share Information

We may disclose personal information to service providers that help us operate our business. Depending on the services you use, these providers may include:

• Website hosting and content-delivery providers
• Ecommerce and website-software providers
• Payment processors and fraud-prevention providers
• Shipping carriers and fulfillment-related services
• Email marketing and transactional-email providers
• Analytics and website-performance providers
• Spam, bot, and security-protection providers
• Professional advisers, such as accountants, attorneys, or insurers

We provide these parties only with information reasonably necessary for them to perform their services, subject to their applicable agreements and privacy practices.

We may also disclose information:

• When required by law, subpoena, court order, or lawful government request
• To investigate fraud, security threats, illegal activity, or violations of our policies
• To protect the rights, safety, property, or interests of Olive Plus Sage, our customers, or others
• In connection with a business transfer, merger, financing, reorganization, sale, or acquisition
• With your consent or at your direction

Olive Plus Sage does not sell personal information to third parties for monetary compensation.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences, maintain shopping carts, support checkout, understand website activity, prevent fraud, and improve performance.

The types of cookies used may include:

• Strictly necessary cookies: required for shopping-cart, checkout, account, security, and basic website functions.
• Preference cookies: used to remember choices and improve functionality.
• Analytics cookies: used to understand how visitors use the website and which pages are viewed.
• Marketing cookies: used only when applicable and permitted to measure campaigns or provide relevant advertising.

WooCommerce may use cookies to remember cart contents, determine when cart contents change, maintain customer sessions, and support checkout.

You can manage cookies through your browser settings and, where available, through our website’s cookie-consent controls. Blocking certain cookies may prevent parts of the website, shopping cart, account, or checkout from working correctly.

7. Google Analytics

We may use Google Analytics to understand general website traffic and how visitors interact with our pages. Google Analytics may receive information such as your IP address, browser and device information, approximate location, referring page, pages viewed, and cookie or device identifiers.

We use this information to measure website performance, understand which content is useful, and improve the shopping experience. Where required, analytics technologies will be used according to the choices made through our cookie-consent controls.

For more information, review Google’s Privacy Policy and How Google Uses Information From Sites That Use Its Services.

8. Google reCAPTCHA

Our website may use Google reCAPTCHA to help distinguish legitimate visitors from automated spam or abusive activity. When reCAPTCHA is used, Google may process device, browser, interaction, IP-address, and security-related information.

Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

9. Email Marketing and Review Invitations

We may use MailPoet or another email-service provider to send newsletters, product announcements, promotions, order-related messages, and other communications.

Transactional emails, such as order confirmations and shipping notifications, are sent as part of providing your order and may not contain an unsubscribe option.

Promotional emails are sent according to your subscription choices and applicable law. You may unsubscribe at any time by selecting the unsubscribe link included in a promotional email or contacting us at hello@oliveplussage.com.

We may also send a post-purchase invitation asking you to review a product or your shopping experience. You may opt out of these invitations using any available unsubscribe option or by contacting us.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer service, maintaining business and transaction records, preventing fraud, complying with tax and accounting obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information, why it was collected, legal requirements, and whether an account or continuing business relationship exists.

Some information may be retained after a deletion request when required for legitimate legal, tax, accounting, fraud-prevention, security, or dispute-resolution purposes.

11. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a portable copy of certain information
• Object to or restrict certain processing
• Withdraw consent when processing is based on consent
• Opt out of marketing communications
• Submit a complaint to an applicable privacy or data-protection authority

These rights are not absolute and may be subject to identity verification, legal exceptions, and record-retention requirements.

To submit a privacy request, email hello@oliveplussage.com with the subject line Privacy Request. Please include enough information for us to identify your account or transaction and understand your request.

We may request additional information to verify your identity before fulfilling a request. We will not discriminate against you for exercising a privacy right provided by applicable law.

12. International Visitors and Data Transfers

Olive Plus Sage is based in the United States. If you access our website from another country, your information may be processed in the United States or in other countries where our service providers operate.

Privacy laws in those locations may differ from the laws in your country. Where required, we and our service providers use appropriate contractual, organizational, or legal safeguards for international data transfers.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account or personal information has been compromised.

14. Children’s Privacy

Our website and products are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, contact hello@oliveplussage.com so that we can review and, where appropriate, delete the information.

15. Third-Party Links

Our website may contain links to websites, social-media platforms, or services operated by third parties. We do not control and are not responsible for the privacy, security, or content practices of those third parties.

We encourage you to review the privacy policies of third-party websites before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology, or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the website or by another appropriate method.

17. Contact Us

For questions, concerns, or privacy requests, contact:

Olive Plus Sage
Email: hello@oliveplussage.com
Website: https://oliveplussage.com/contact-us/