Last Updated: July 16, 2026

Welcome to Olive Plus Sage. These Terms and Conditions govern your access to and use of oliveplussage.com, including our online store, content, products, features, and related services.

Throughout these Terms, “Olive Plus Sage,” “we,” “us,” and “our” refer to Olive Plus Sage. “You” and “your” refer to any visitor, customer, account holder, or other user of the website.

By accessing our website, creating an account, or purchasing a product, you agree to these Terms and to the policies incorporated into them by reference. If you do not agree, please do not use the website or place an order.

1. Online Store Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to place an order through our website. If you allow a minor to use the website under your supervision, you are responsible for that use.

You may not use the website or our products for an unlawful, fraudulent, abusive, or unauthorized purpose. You may not interfere with the website’s operation, attempt to gain unauthorized access, transmit malicious code, or violate the rights of Olive Plus Sage or any third party.

2. Our Website and Ecommerce Platform

Our website is hosted through Namecheap and operates using WordPress and WooCommerce. Third-party services may assist with hosting, payment processing, email delivery, analytics, security, shipping, and other business functions.

We may modify, suspend, discontinue, or restrict any part of the website when reasonably necessary, including for maintenance, security, business, or legal reasons. We do not guarantee that every feature will remain available at all times.

3. Product Information

We make reasonable efforts to present accurate product descriptions, ingredient information, photographs, sizes, prices, and availability. However, we do not guarantee that website content will always be completely free from typographical, photographic, technical, or pricing errors.

Device screens and display settings may affect how product colors appear. Product photographs are provided as a general representation and may not show every natural variation.

We may correct errors, update product information, change prices, limit quantities, or discontinue products without prior notice. If a material error affects an order you have already placed, we will contact you and provide an appropriate option to proceed or cancel.

4. Handmade and Botanical Product Variations

Olive Plus Sage products are handcrafted in small batches using botanical and naturally derived ingredients. Minor variations in color, aroma, texture, appearance, or consistency may occur between batches.

These natural variations do not necessarily mean that a product is defective. Please follow the storage, expiration, and usage instructions provided on the product or its packaging.

Natural oils, butters, waxes, extracts, and other ingredients may respond to temperature changes. A product may soften in warm conditions or become firmer in cooler conditions without affecting its intended use.

5. Skincare Information and Individual Results

Information provided on this website, in product descriptions, through email, or in response to customer questions is offered for general cosmetic and educational purposes only.

Olive Plus Sage does not provide medical advice, diagnosis, or treatment. Our products and website content are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual experiences vary, and we cannot guarantee that a product will produce a particular result for every person. Customers with diagnosed skin conditions, persistent symptoms, severe reactions, allergies, or medical concerns should consult a qualified healthcare professional.

6. Ingredients, Allergies and Sensitivities

Please review the complete ingredient list before using a product. Botanical, naturally derived, and other cosmetic ingredients may cause sensitivity or allergic reactions in some individuals.

Where appropriate, consider performing a patch test before broader use. Discontinue use if irritation occurs. Seek medical attention when appropriate.

If you are pregnant, nursing, receiving medical treatment, taking medication, or have a known allergy or health condition, consult an appropriate healthcare professional before using products containing ingredients of concern to you.

Ingredient information may be updated when a formula changes. The ingredient list shown on the product packaging should be treated as the most current list for the item received.

7. Orders and Acceptance

Submitting an order does not guarantee that it has been accepted. We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including:

• Product unavailability
• Pricing or listing errors
• Suspected fraud or unauthorized payment activity
• Orders that appear intended for unauthorized resale
• Shipping restrictions
• Incomplete or inaccurate customer information
• Violation of these Terms or another website policy

If we cancel an order after payment has been processed, we will issue an appropriate refund to the original payment method unless another lawful arrangement is agreed upon.

8. Billing and Account Information

You agree to provide current, complete, and accurate billing, shipping, contact, and account information. You are responsible for reviewing your shipping address before submitting an order.

You authorize our payment provider to charge the payment method selected during checkout for the order total, including applicable product charges, shipping, taxes, and other disclosed fees.

Complete payment-card details are generally processed by the applicable third-party payment provider rather than directly by Olive Plus Sage.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account. Notify us promptly if you believe your account has been accessed without authorization.

9. Prices, Promotions and Discount Codes

Prices are shown in the currency displayed during checkout and may change without notice. Applicable taxes and shipping charges are calculated or disclosed during checkout.

Promotions, discount codes, free-shipping offers, gifts, and other incentives may be subject to separate eligibility requirements, expiration dates, product exclusions, minimum purchase amounts, or usage limits.

Unless stated otherwise, promotions cannot be combined. Discount codes have no cash value and may not be reproduced, transferred, sold, or used fraudulently.

We may correct, cancel, or refuse a promotion that was issued or applied in error, manipulated, abused, or used contrary to its stated conditions.

10. Processing, Shipping and Delivery

Order processing, shipping, delivery concerns, damaged orders, and related resolutions are governed by our Shipping and Returns Policy, which is incorporated into these Terms by reference.

Processing and delivery dates are estimates unless expressly stated otherwise. Once an order has been transferred to a carrier, delivery timing may be affected by weather, customs, carrier delays, service interruptions, incorrect addresses, and other circumstances outside our direct control.

If we cannot ship within the timeframe stated at the time of purchase, we will provide an updated estimate and the option to agree to the delay or cancel the unshipped order for a refund, as applicable.

11. Returns, Refunds and Order Concerns

Returns, replacements, refunds, store credits, damaged products, incorrect products, and missing deliveries are handled according to our Shipping and Returns Policy.

Due to the personal-care nature of skincare products, opened, used, or unsealed products may not be eligible for return. Nothing in these Terms limits rights or remedies that cannot lawfully be excluded, including applicable rights involving products that arrive damaged, defective, incorrect, or materially different from their description.

12. Cancellations and Order Changes

Contact us as soon as possible if you need to request an order cancellation or address change. We cannot guarantee that an order can be changed or canceled after it has entered preparation, packaging, or shipment.

Products are often prepared or packaged promptly after purchase. Once an order has shipped, it cannot be canceled and will be handled under the applicable Shipping and Returns Policy.

13. Intellectual Property

Unless otherwise stated, the website and its content are owned by or licensed to Olive Plus Sage. This includes our business name, logos, product names, product descriptions, photographs, graphics, designs, text, videos, downloadable materials, website layout, and original written content.

You may access the website for personal, noncommercial use. You may not reproduce, republish, distribute, modify, scrape, sell, license, imitate, or commercially exploit our content without prior written permission.

Nothing in these Terms grants you ownership of or a license to use any Olive Plus Sage trademark, trade name, branding, copyrighted material, or other intellectual property except for ordinary personal use of the website.

14. Reviews, Comments and Customer Submissions

You are responsible for the accuracy and legality of any review, comment, photograph, testimonial, message, or other material you submit.

Your submission must not violate another person’s intellectual-property, privacy, publicity, contractual, or other rights. It must not contain unlawful, defamatory, abusive, fraudulent, obscene, threatening, or malicious content.

When you voluntarily submit a product review, testimonial, photograph, or other content for publication, you grant Olive Plus Sage a nonexclusive, worldwide, royalty-free license to display, reproduce, format, and share that content for website, customer-information, and marketing purposes, subject to applicable law and our Privacy Policy.

You retain ownership of your original content. We are not obligated to publish, maintain, or respond to every submission, and we may remove content that violates these Terms.

15. Prohibited Uses

You may not use the website:

• For unlawful, deceptive, fraudulent, or abusive activity
• To violate intellectual-property, privacy, or other legal rights
• To upload malware or interfere with website security
• To collect information about other users without authorization
• To impersonate another person or misrepresent your identity
• To place fraudulent orders or initiate improper payment disputes
• To scrape, copy, reproduce, or commercially exploit website content
• To bypass access controls or probe the website for vulnerabilities

We may restrict or terminate access when we reasonably believe these Terms have been violated.

16. Third-Party Services and Links

The website may contain links to or integrations with third-party websites and services, including payment providers, shipping carriers, analytics providers, social-media platforms, and other tools.

We do not control those third parties and are not responsible for their independent content, availability, privacy practices, security, products, or services. Your use of a third-party service may be subject to that provider’s own terms and policies.

17. Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its general content are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, completely secure, or free from technical errors.

We do not guarantee that every product will produce the same experience or cosmetic result for every individual.

Nothing in this section excludes warranties, guarantees, rights, or remedies that cannot lawfully be excluded or limited.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Olive Plus Sage will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or products, including loss of profits, revenue, data, or business opportunity.

To the fullest extent permitted by law, our total liability arising from a particular product or order will not exceed the amount paid for the product or order giving rise to the claim.

These limitations do not apply where liability cannot lawfully be excluded or limited, including where prohibited by applicable consumer-protection law.

20. Indemnification

To the extent permitted by law, you agree to indemnify and hold Olive Plus Sage harmless from claims, losses, liabilities, and reasonable expenses arising from your unlawful misuse of the website, your violation of these Terms, or your infringement of another party’s rights.

This provision does not require you to indemnify Olive Plus Sage for conduct for which indemnification cannot lawfully be required.

21. Termination

We may suspend or terminate website access when we reasonably believe you have violated these Terms, engaged in fraudulent or unlawful activity, threatened website security, or misused our services.

Provisions that by their nature should survive termination will remain effective, including those relating to intellectual property, disclaimers, liability, indemnification, governing law, and dispute resolution.

22. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in effect.

23. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce it later. A waiver is effective only when expressly made in writing.

24. Entire Agreement

These Terms, together with our Privacy Policy, Shipping and Returns Policy, and any other policies or conditions expressly referenced during checkout, constitute the agreement between you and Olive Plus Sage regarding use of the website and online store.

25. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia and applicable federal law, without regard to conflict-of-law principles.

Any dispute that is not resolved informally will be brought in a court with appropriate jurisdiction in Virginia, except where applicable consumer law gives you the right to bring a claim in another location.

Nothing in these Terms deprives an international or domestic customer of mandatory consumer rights that cannot legally be waived.

26. Changes to These Terms

We may revise these Terms to reflect changes in our website, products, business practices, technology, or legal obligations.

Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the website after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

27. Contact Us

Questions about these Terms may be directed to:

Olive Plus Sage
Email: hello@oliveplussage.com
Contact page: https://oliveplussage.com/contact-us/